The Video Check-In: Courteous, specially-trained FCA staff unobtrusively spot check the web-cams, motion and door sensors and data logs during the day and night to make sure you are OK. The check-in interval is determined by the package you have. Cameras are strategically placed to give you security and peace of mind while being sensitive to your privacy concerns. Only trusted care-givers have access to your information. The snapshots are often generated by motion in the room, and are date and time stamped for reliability to keep a detailed daily video diary when necessary. The cameras have very good night-vision to help you even if the lights are off. There is no audio used to further respect confidentiality. This video access is priceless is terms of assessing changes in patterns, identifying potential crises, or just cataloguing regular events. Video support complements direct on-site care and dramatically reduces healthcare costs by filling in any gaps in care coverage. The video is accessible to family members wherever, whenever, and however they have access to the internet even from a cellphone.
Full Circle America’s Platform Features
Touch reports are a Full Circle America creation. Whenever you interact with someone else or another member of your caregiving team comes in contact with you, whether by phone, video, or in person, FCA tries to integrate these connections. By annotating a video snapshot, or sending a message to another team member by a variety of means, FCA seeks to provide highly coordinated service to you and your loved ones by filing date and time-stamped electronic Touch Reports.
The specially designed web-based FCA Virtual Assisted Living Platform has been built to house the information collected about you and shared in ways that protect your privacy but also allow specifically designated individuals to have access to your data to better serve your needs. From your personal interests and hobbies, to the locations and involvement of your family, friends, neighbors, and community, the FCA platform is organized around you and your needs. Reports, schedules, and routines are identified and compared to your usual patterns. FCA staff is alerted by visual clues and deviations from normal, and reports findings to the designated family or caregivers as pre-arranged. Crises are addressed in a similar fashion.